Shipping

Continental United States Shipping

  • Flat rate of $4.95 for orders under $40.
  • Free Standard Shipping on all orders of at least $40.
  • Free Standard Shipping on orders with at least 6, 1-ounce products.
  • We ship via USPS Ground Advantage or UPS Ground, based on weight and delivery location.
  • Orders generally ship within 1–2 business days, excluding weekends & holidays.

Processing Time

  • Orders received before 12 PM CST typically ship the same day.
  • Orders placed after 12 PM CST, or on weekends/holidays, will ship the next business day.

Delivery Time

  • Transit time usually ranges from 2 to 5 business days after shipment.
  • A tracking number will be sent to you via email once your order ships.

Damaged or Lost Packages

  • Please inspect your order upon delivery.
  • If your package arrives damaged, contact us within 7 days with a photo, and we’ll gladly arrange a replacement or refund.
  • Unfortunately, we cannot change delivery addresses after shipping. For lost packages, we’ll work with the carrier to resolve the issue and ensure you receive your order.

International Shipping

  • Currently, we only ship to the continental United States.
  • Email support@goodmansvanilla.com to inquire about special arrangements or bulk shipments outside the U.S.

Returns and Exchanges

  • Products may be returned within 14 days of delivery if unopened and in original condition.
  • Customers are responsible for return shipping costs.
  • Once we receive the item, we will refund the purchase price (excluding original shipping).

Wholesale and Bulk Customers

  • Bulk shipping terms vary based on order size.
  • Email support@goodmansvanilla.com to inquire about bulk shipments.